01What we collect
We may collect your name, email address, phone number, ZIP code, homeowner or property information, water source, service interests, water-related enquiry details, message, preferred response method or time, submission time, form and lead identifiers, landing page, referring page and UTM campaign information. Hosting, security and analytics systems may also process IP address, device, browser, pages viewed and basic request data. We do not ask for financial, government-ID or medical information.
02Why we collect it
We use information to respond to enquiries, arrange or assess water-treatment requests, identify potentially suitable services, route an enquiry to an appropriate provider where necessary, prevent abuse, maintain website security, improve the site and measure marketing performance. A form submission does not enroll you in marketing email.
03How information may be shared
Information may be shared with providers that operate the website, hosting, email or form delivery; Google as our analytics provider; and an appropriate local water-treatment or installation provider when needed to respond to your request. Personal information is not sold merely as an unrelated consumer-data list.
04Data retention
Personal information is kept only as long as reasonably necessary to respond to the enquiry, operate the service, maintain appropriate records, address fraud or security concerns and meet applicable legal obligations. No fixed retention period is stated because operational requirements may differ.
05Security
We use reasonable administrative, technical and organizational measures intended to protect information, including HTTPS, server-side validation, restricted delivery, access controls and limited logging. No internet transmission or storage method can be promised as completely secure.
06Cookies and tracking
The site uses Google Analytics to measure visits and site usage. Google Analytics may set or read cookies and process device, browser, page, referral and approximate location information. A strictly necessary session cookie is also used for form rate limiting and duplicate-submission protection. No advertising or retargeting tags are currently loaded. See the Cookie Policy for details.
07Your privacy requests
Depending on where you live, you may have rights regarding your personal information under applicable privacy law. Requests will be evaluated under the law that applies to the person and processing. For privacy-related requests only: info@stpetersburgwatersoftener.com.
08Legal scope and changes
Florida law includes data-security and privacy provisions, but this policy does not claim a legal certification or that every provision of the Florida Digital Bill of Rights applies. Privacy practices should be reviewed if the business scale, advertising practices, vendors or processing activities materially change.
